Privacy Policy

This Privacy Policy describes how churchzchickens.click ("we," "us," "our," or "the Company") collects, uses, discloses, and protects your personal information when you visit our website at churchzchickens.click, place orders, interact with our digital services, or otherwise engage with us. By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

We are committed to protecting the privacy and security of your personal information. This policy has been drafted in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations.

Please read this Privacy Policy carefully. If you do not agree with any part of this policy, please discontinue use of our website and services immediately. We encourage you to review this policy periodically, as we may update it from time to time.

1. Who We Are

The data controller responsible for your personal information is:

For all privacy-related inquiries, requests, or complaints, please contact us using the information provided above or refer to the Contact Us section at the end of this policy.

2. Information We Collect

We collect various types of information in connection with the services we provide. The categories of personal information we may collect include:

2.1 Personal Identification Information

When you interact with our website, create an account, place an order, or contact us, we may collect the following personally identifiable information:

• Full name
• Email address
• Phone number
• Billing and shipping address (including city, state, ZIP code)
• Date of birth (where required for age verification)
• Username and password (for registered accounts)
• Payment information (processed securely through third-party payment processors; we do not store full card details)
• Loyalty program membership information
• Any other information you voluntarily provide to us through forms, surveys, or customer service interactions

2.2 Transaction and Order Information

When you place an order through our website or affiliated platforms, we collect:

• Order history, including items ordered and order frequency
• Delivery address and instructions
• Payment method type (e.g., credit card, debit card, digital wallet)
• Order confirmation and communication history
• Feedback, reviews, or ratings you submit about your experience

2.3 Usage and Behavioral Data

As you navigate and interact with our website, we automatically collect certain technical and behavioral information, including:

• Pages visited, time spent on each page, and navigation paths
• Search queries entered on our website
• Clickstream data and interaction patterns
• Referral URLs (the page you came from before visiting our site)
• Features used and buttons clicked
• Shopping cart contents and abandoned cart information

2.4 Device and Technical Information

We automatically collect device-level information when you access our website, including:

• IP address and approximate geolocation based on IP
• Device type (desktop, tablet, mobile phone)
• Operating system and version
• Browser type and version
• Screen resolution and display settings
• Mobile device identifiers (where applicable)
• Time zone setting and language preferences
• Internet service provider (ISP)

2.5 Location Information

With your permission, we may collect precise geolocation data to help you find the nearest restaurant location, facilitate delivery services, or personalize your experience. You may disable location tracking through your device settings at any time.

2.6 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. Please see Section 8 (Cookie Usage) of this policy for more detailed information.

2.7 Communications and Customer Support Data

When you contact us for customer support, submit feedback, or communicate with us through any channel (email, contact forms, live chat), we collect:

• The content of your messages and inquiries
• Contact information provided during the interaction
• Records of previous communications and resolutions
• Any attachments or files you share with us

2.8 Information from Third Parties

We may also receive information about you from third-party sources, including:

• Third-party delivery platforms and food ordering services
• Social media platforms (if you choose to connect your account or interact with our social media presence)
• Analytics partners and advertising networks
• Publicly available sources
• Fraud prevention and identity verification services

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business and operational purposes, including:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and transactions
• Managing your account and loyalty program membership
• Facilitating delivery services and communicating order status
• Providing customer support and resolving complaints
• Processing payments and issuing receipts or invoices
• Verifying your identity and preventing unauthorized access

3.2 Website Improvement and Analytics

• Analyzing how users interact with our website to improve functionality and user experience
• Monitoring website performance, identifying technical issues, and making improvements
• Conducting internal research, data analysis, and business intelligence
• Developing new products, services, features, and menu offerings based on user behavior and preferences
• Measuring the effectiveness of our promotions and marketing campaigns

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, and special offers (with your consent where required by law)
• Displaying personalized advertisements based on your preferences and browsing behavior
• Sending push notifications about deals, new menu items, or updates (with your consent)
• Conducting sweepstakes, contests, and promotional campaigns
• Retargeting you with relevant advertisements on third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

3.4 Legal Compliance and Safety

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from government authorities or law enforcement
• Protecting against fraud, unauthorized transactions, and security threats
• Enforcing our Terms of Service and other agreements
• Establishing, exercising, or defending legal claims

3.5 Personalization

• Remembering your preferences, saved orders, and favorite menu items
• Tailoring website content, recommendations, and promotions to your interests
• Providing location-based services and restaurant recommendations

4. Sharing Your Information with Third Parties

We do not sell your personal information for monetary consideration. However, we may share your information with trusted third parties in the following circumstances:

4.1 Service Providers and Business Partners

We work with carefully selected third-party service providers who assist us in operating our website and delivering our services. These parties may have access to your personal information only as necessary to perform their functions and are contractually obligated to protect your data. Categories of service providers include:

• Payment processors: To securely process financial transactions
• Delivery and logistics partners: To fulfill your food delivery orders
• Cloud hosting and IT infrastructure providers: To host and maintain our website and databases
• Email and marketing platforms: To send communications and manage marketing campaigns
• Analytics providers: Such as Google Analytics, to analyze website traffic and user behavior
• Customer support tools: To manage support tickets and communications
• Fraud prevention services: To protect against unauthorized activities

4.2 Advertising and Analytics Partners

We may share anonymized or aggregated data with advertising networks and analytics companies to improve the relevance of advertisements displayed to you and to measure campaign performance. We may also participate in interest-based advertising programs, which may involve sharing certain identifiers with advertising partners.

4.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid legal processes, including:

• Compliance with federal, state, or local laws and regulations
• Responses to court orders, subpoenas, or government agency requests
• Cooperation with law enforcement investigations
• Protection of our legal rights, property, or the safety of our users and the public

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor company. We will notify you of any such change and any choices you may have regarding your information.

4.5 With Your Consent

We may share your information with third parties in ways not described above when we have obtained your explicit consent to do so.

5. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards to protect it from unauthorized access, use, disclosure, alteration, or destruction.

5.1 Security Measures We Implement

• Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
• Access Controls: We restrict access to personal data to authorized personnel on a need-to-know basis
• Secure Payment Processing: Payment transactions are processed through PCI-DSS compliant third-party processors; we do not store full credit card numbers on our servers
• Regular Security Audits: We conduct periodic assessments of our security practices and infrastructure
• Firewalls and Intrusion Detection: We deploy firewalls, intrusion detection systems, and monitoring tools to protect our network
• Employee Training: Our staff receive regular training on data protection and security best practices
• Incident Response: We maintain a data breach response plan and will notify affected individuals and authorities as required by applicable law

5.2 Limitations

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and for ensuring the security of your own devices.

If you believe your account has been compromised or if you suspect unauthorized access, please contact us immediately at [email protected].

6. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights:

6.2 Rights Available to All Users

Regardless of your state of residence, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time
• Withdraw Consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal
• Data Portability: Request that we provide your data in a structured, machine-readable format

6.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a request by:

• Email: [email protected]
• Website: churchzchickens.click

We will verify your identity before processing your request. We aim to respond to all verifiable consumer requests within 45 days of receipt. If we require additional time (up to 90 days), we will notify you of the extension and the reason for the delay within the initial 45-day period.

You may designate an authorized agent to submit requests on your behalf. The authorized agent must provide proof of authorization, and we may require you to verify your identity directly with us.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law.

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and disposal procedures.

8. Cookie Usage

We use cookies and similar tracking technologies on our website to enhance your experience, analyze traffic, and deliver relevant content and advertising. Cookies are small text files placed on your device when you visit our website.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our website (e.g., session management, shopping cart functionality)
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings (e.g., language, location)
• Marketing and Advertising Cookies: Used to deliver personalized advertisements and track campaign performance
• Social Media Cookies: Enable sharing features and may be set by social media platforms

8.2 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified when cookies are set. Please note that disabling certain cookies may affect the functionality of our website.

You may also opt out of interest-based advertising by visiting the Network Advertising Initiative (NAI) opt-out page at optout.networkadvertising.org or the Digital Advertising Alliance (DAA) at optout.aboutads.info.

For more detailed information about the cookies we use and how to manage them, please refer to our full Cookie Policy, available on our website.

9. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 18.

In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete such information from our records.

If you are a parent or legal guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we may take appropriate action.

If you are between the ages of 13 and 17, please obtain the consent of your parent or legal guardian before using our website or providing any personal information.

10. International Data Transfers

Our website is operated and managed in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website and providing us with your personal information, you consent to the transfer of your information to the United States and its use in accordance with this Privacy Policy.

We take appropriate measures to ensure that international transfers of personal data are conducted in compliance with applicable privacy laws and that adequate protections are in place, including the use of contractual clauses or other approved transfer mechanisms where required.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery services, and other external resources. This Privacy Policy does not apply to those third-party sites or services, and we are not responsible for the privacy practices of those entities.

We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information. The inclusion of a link on our website does not imply our endorsement of that third party's privacy practices.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for responding to DNT signals. As a result, our website does not currently respond to DNT browser signals or similar mechanisms.

However, you may use the cookie management options described in Section 8 of this policy to limit certain forms of tracking.

13. California Privacy Rights — Additional Disclosures

In addition to the rights described in Section 6, California residents are entitled to the following additional disclosures under the CCPA/CPRA:

13.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information as defined under the CCPA:

• Identifiers (name, email address, IP address)
• Customer records information (address, phone number, payment information)
• Commercial information (purchase history, preferences)
• Internet or other electronic network activity (browsing history, cookies)
• Geolocation data (approximate or precise, with permission)
• Inferences drawn from other personal information to create a profile

13.2 Business or Commercial Purpose for Collection

We collect the categories of personal information listed above for the business and commercial purposes described in Section 3 of this Privacy Policy.

13.3 "Shine the Light" Law

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us at [email protected].

14. How to File a Complaint

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority.

14.1 California Residents

California residents may file a complaint with the California Privacy Protection Agency (CPPA):

14.2 Federal Complaints

You may also file a complaint with the Federal Trade Commission (FTC), which enforces consumer protection laws including privacy-related violations:

14.3 Contact Us First

Before filing a formal complaint with a regulatory authority, we encourage you to contact us directly so that we have the opportunity to address your concerns. You can reach our privacy team at:

• Email: [email protected]
• Website: churchzchickens.click

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website
• Where required by law or where we deem appropriate, notify you via email or through a prominent notice on our website

Your continued use of our website following the posting of changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team: